Privacy & Policy

Introduction

YESL Foods (referred to as “Company”, “We”, “Us”, or “Our”) is committed to protecting the privacy of the personal information ("Personal Information") you provide through our mobile app, website, and any other related services (collectively referred to as "the Services"). This Privacy Policy outlines how we collect, use, and share your Personal Information.

By using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of Personal Information, which may include:

Contact Information: Name, address, telephone number, and email address.
Demographic Information: Age, gender, and other relevant information.
Order Information: Items purchased, transaction date and time, and payment details.
Technical Information: IP addresses, browser types, and operating systems.

How We Collect Information

We collect Personal Information in several ways:

Voluntarily Provided Information: Through user registration, order placement, contact requests, guest comments, and surveys.
Automatically Collected Information: Through cookies, web beacons, and similar technologies that track user interactions with our Services.

Use of Information

We use your Personal Information for the following purposes:

To process and fulfil your orders.
To improve our Services and user experience.
To communicate with you about your orders, offers, promotions, and updates.
To analyse and understand user behaviour to enhance our marketing efforts.
To protect the security and integrity of our Services.

Sharing of Information

We do not sell, rent, or loan your Personal Information to third parties. We may share your information under the following circumstances:

With third-party service providers who assist us in operating our Services and fulfilling orders.
In connection with a merger, acquisition, or sale of assets.
When required by law, such as a court order or government investigation.
To protect our rights, property, and safety, or the rights, property, and safety of others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience and gather information about how you use our Services. Cookies are small text files placed on your system that help us remember your preferences and understand usage patterns. You can manage your cookie preferences through your browser settings.

Security of Your Information

We implement reasonable security measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access, correct, or delete your Personal Information.
Opt-out of receiving promotional communications.
All Legal matters pertaining to India customers are under the Jurisdiction of Vijayawada courts in Andhra Pradesh State, India.
All Legal matters pertaining to Australia customers are under the Jurisdiction of Melbourne Courts in Victoria, Australia.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and app. Continued use of our Services constitutes acceptance of the new terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@yeslfoods.com

Thank you for choosing Yesl Foods. We value your privacy and are committed to protecting your Personal Information.